Policies
Shipping & Returns
Everything you need to know about order processing, delivery timelines, and returns for Ratnakarpasam. We keep it simple so you can shop bedsheets, sarees, suits, and towels with confidence.
How orders move
From checkout to delivery, here is what to expect when you place an order with Ratnakarpasam.
Shipping
Order processing
Orders are usually processed within 1 to 3 business days after payment confirmation. During peak periods or special launches, processing may take a little longer.
Delivery
Shipping timelines
Estimated delivery times vary by destination and courier service. Delivery dates are estimates, not guarantees, and may be affected by holidays, weather, or carrier delays.
Returns
Return guidelines
If your order arrives damaged, defective, or incorrect, contact us promptly with your order details and photos if possible. Eligible return requests should be made within 7 days of delivery.
Important
What can and cannot be returned
Because Ratnakarpasam sells textile and apparel products, return eligibility may depend on product condition, hygiene considerations, and whether the item was customized or used.
Eligible cases
Wrong item received, visible manufacturing defect, or damage during delivery reported within the stated return window.
Non-returnable cases
Used, washed, altered, or clearance items, plus products returned without prior approval when approval is required.